What people say about GGFit
“Guy's customer focus and understanding of customer service interactions has been of significant benefit to the gym operation in two very busy north London sites. He is able to work with staff and agree targets that drive performance and healthy competition. There is a direct correlation between his work and growth in income, member retention and longevity of membership. The demonstrable return on investment we have seen enables me to whole heartedly recommend Guy to you.”
Simon Farrow, London Borough of Haringey
“Hugely knowledgeable with close attention to detail,Guy has been a great help to us in implementing Contact Manager and developing our Club retention strategy.”
Andy Killin, Leisure Facilities Manager at Anglia Community Leisure
“We have used Guys services on a couple of contracts at Retention Mangement. Feedback from our clients has proven that Guy and GGFIT offer both an extremely professional service and also a thorough understanding of club management systems and how to utilise them effectively to improve retention. We have no hesitation in recommending Guy and GGFIT for their fresh perspective on many industry issues and for doing exactly what they say they will do. There is no doubt in our minds that Guy is one of lifes "finishers" and will see any project through to completion no matter what it takes.”
Jon Nasta, Chief Operating Officer at Retention Management
“Guy did an excellent job from the needs analysis through to the end of the project. He understood exactly what we were after and worked with us to achieve it. He also went out of his way to assist with issues that were related to the project but were not within the remit. His ability to work closely with our team and empower them to continue with the developments he provided was excellent.”
Martin Noddings, Corporate Business Development Manager at Technogym UK