Sets-out the issue and importance of member retention initiatives. You’ll find out about different member segments and focus areas, and retention actions and interventions.
By the end of this course, you’ll have a better understanding of what can affect member retention, where you should focus your efforts, and how to start to measure the effectiveness of your retention actions.
Aimed at all staff working in leisure and fitness.
If you would like to find out more, please click here to request a demo or discuss your site requirements