The member experience is the key focus at a private club, whether single site or part of a group. Members enjoy full service from the moment they enter the club, there are plenty of highly qualified fitness instructors on hand to help, and other club staff are attentive to the needs of their members.
Private clubs aim to be full service, but there are always gains to be made. This could be from better definition or tailoring of member journey processes through a Coaching Workshop, refining the configuration of the systems you use, or improving understanding through staff training.
Clubs working with GGFit grow their active membership base and reduce member drop out risk. They are able to better identify areas for improvement, deliver more efficiency, and provide an even fuller service to their members, which means they stay longer, and spend more.